FAQ
🔒 Security Measures at DiaGamers.com
1️⃣ Do you use cheats, bots, hacks, or illegal software?
❌ No! We strictly avoid cheats, bots, or any unauthorized software.
2️⃣ How is my personal information protected?
🔐 Your data is securely stored and never shared with third parties.
3️⃣ Is it safe to use my credit card on DiaGamers.com?
💳 Yes! Payments are processed securely – your details are never exposed.
🛍️ Order Queries
1️⃣ Can I request an item that’s not listed?
📝 Yes! We accept custom orders – contact our 24/7 Livechat.
2️⃣ Are your services legitimate? Can they be replaced?
✅ 100% legitimate. Items will not disappear but must be collected within 5 days.
3️⃣ How do I place an order?
- 🛒 Select your desired service.
- 🎮 Click ‘Add to Cart’ and choose your Game Mode.
- 💰 Proceed to checkout using your preferred **secure payment method**.
4️⃣ How do I check my order status?
📩 Contact Livechat for real-time updates.
5️⃣ What if Livechat is offline?
✉️ Simply email us for assistance.
6️⃣ Livechat is online but no response?
🚦 If there’s no reply within a few minutes, we may be handling high traffic. Please wait or email us.
⚡ Leveling Service
1️⃣ Can I use my character while you’re leveling?
🚫 No, avoid logging in until we notify you of completion.
2️⃣ How do you level up characters?
🎮 Real players, no bots or cheats. 100% manual leveling.
💳 Payment Inquiries
1️⃣ What payment methods do you accept?
✔️ We accept Debit Cards, Credit Cards & Crypto – ensure your details are correct to avoid rejection.
2️⃣ Do you accept credit cards?
💳 Yes, we accept multiple credit card options.
3️⃣ Can I pay with cash?
❌ No, we do not accept cash payments.
🚚 Delivery Process
1️⃣ How will my services be delivered?
📦 Face2Face via chat is our main method. Contact us for other options like in-game mail transfers.
2️⃣ When will I receive my order?
⏳ Delivery is usually within 1-24 hours. Contact us if delayed.
3️⃣ It’s been over 48 hours, and I haven’t received my order.
📞 Contact us via Livechat immediately.
4️⃣ Can you assist with in-game item transfers?
✅ Yes! Contact Livechat or email us your online times, gamename, and password for assistance.
5️⃣ The received item doesn’t match the image?
📢 Images are for reference – item stats are listed in the description.
🛠️ Technical Support
1️⃣ I can’t add services to my cart or checkout?
⚠️ Contact us – we may be undergoing maintenance or facing technical issues.
❓ Other Queries
1️⃣ Can I work for DiaGamers?
👨💻 We’re not hiring currently, but feel free to email your application.
2️⃣ Do you buy or trade services?
❌ No, we do not buy or trade services.
3️⃣ Are there discounts for repeat customers?
💰 Yes! Higher order amounts qualify for more bonuses.
4️⃣ I forgot my account password. How do I log in?
🔑 Reset your password here: Password Reset Link